Support Center
PhoneFarm ICU provides hardware support from our Guangzhou team — not cloud SaaS ticketing. Reach us directly for deployment help.
Contact Channels
Sales and Quotes
Bulk orders, custom cabinets, MOQ, and package configuration.
Knowledge Base
Setup guides, power, cooling, network, and troubleshooting.
Documentation
Order flow, USDT payment fields, chassis specs, and integration notes.
FAQ
Phone farm hardware comparisons and common buyer questions.
Account and Orders
Track orders and payment status after login.
Hardware Support Scope
- ✓ Phone farm box and motherboard box setup
- ✓ Power, cooling, and USB hub issues
- ✓ Network topology for multi-device farms
- ✓ Remote control configuration service
- ✓ RMA and warranty (12-month hardware)
Order Support
- ✓ USDT TRC20 payment verification
- ✓ Shipping and customs documentation
- ✓ Sample units before bulk purchase
- ✓ Enterprise MOQ and invoicing
Phone: 13059502618 · Telegram @huicheng1998 · WhatsApp +852 6215 5642
Open a Support Request
Speak with our Guangzhou, China sales team for pricing, MOQ, lead times, and deployment planning. Most inquiries receive a response within 24 hours.